Janice K. Chan, DDS

Dr.Janice and her team are awesome! They took really good care of us and everyone is so warm. Glad we found our to-go dentists

This is a great dental practice. The DA Melissa and Dr. Chan were both so explanative and kind. Unlike other practices I’ve visited, they don’t try to push a bunch of products and unnecessary procedures on you.

I highly recommend Dr. Chan. She and her office staff are very professional. Her cleanings are very thorough and painless. She fit me for a new mouth guard recently which has helped with the grinding of my teeth. Her office is conveniently located in Berkeley (near Alta Bates) and parking is not an issue. A friend from UCSF (a nurse) recommended Dr. Chan to me and I am most appreciative that she did!

Dr. Chan charged me 75 dollars for a 24 hour heads up in a cancelation that was due to my beloved cat having a stroke and needing to meet with a specialist at the same time as my appointment the next day. This medical emergency happening to my cat has been one of the most upsetting and expensive things that has ever happened in my life and even after I begged to just simply reschedule to one day later I was still charged the fee (but had I lied the day of and sent a picture of a positive covid test I would have not been charged so my kindness in giving a heads up worked against me). Absolutely heartless business. Dr Chan clearly cares more about $75 dollars than a customer who has been coming to her office for years now. I’ll never return. This is moreso a review of the people who work here as human beings. I give them 1 star for being so cruel and heartless. I realize this doesn’t reflect on the ability of the heartless doctor to do dentistry, but if anyone else reading this has ever gone through something very upsetting, just know that this office is full of people who are more than happy to add insult to injury when humanity could be shown instead.

The temp hygienist was not very good. She used very harsh cleaning methods and was not very open to feedback. I asked her to stop so my cleaning was incomplete. We told Dr. Chan but she didn’t do anything about it. I think she should have finished my cleaning at that time. I am thinking about changing to another dentist now.

I had two fillings today and the process could not have been smoother or more comfortable. Dr. Chan has an amazing team of professionals working with her to bring the experience to the next level. From the front desk to the back procedure room and the outstanding communication before and after my appointments I experienced kindness, efficiency and a personal touch. Dr. Chan is gentle, knowledgeable, thorough and I always feel well cared for in her hands.

Thank you Dr Chan I had best dental experience so far. You were knowledgeable and explained everything and answered all my questions. Did my cleaning there and fillings didn’t feel any been she is very gentle and care about her patients. The office is so cozy feels like you are at home I highly recommend Dr chan she treat everyone one like her family