Austin City Dental

It was my first medical appointment with Dr. Cook. The staff was very kind and professional. I completed my medical history online, and they sent me reminders and address via text message. After reviewing the X-ray, Dr. Cook was able to quickly identify the problem and referred me to a root canal specialist, who has already redone the root canal treatment. Thank you for your care and accurate diagnosis. God bless you.

I've had consistently positive experiences here and love the staff, which is why this recent policy change was so disappointing. At my last visit, after they took X-Rays, I was informed that patients are now required to pay the full cost out of pocket at the time of service and seek reimbursement from insurance afterward. This was unexpected, and frankly, inconvenient - especially given that many dental offices handle insurance billing when they are in-network. For patients, this creates an added financial burden and extra administrative work, and it changes the overall experience in a meaningful way. I understand policies need to be adjusted sometimes but this one feels like a step backward in terms of patient support. I wish the office would reconsider or find a more patient-friendly approach but unfortunately, my husband and I are now looking for a new dentist.

I have been going to Austin City Dental for over 6 years. Dr. Cook and his team are incredible, the practice is spotless, All the staff members are unbelievably kind and welcoming. I drive over an hour to get dental work done at this practice, it’s that good.

Dr. Cook and his staff were very pleasant and professional, and I’m very much appreciated visiting their office. They were able to confirm I received some bad advice from another dentist office and I immediately switched to Dr. Cook. I need to update my review to A++. I recently visited (2/17/26) Dr. Cook’s office to have some bonding on my front tooth replaced. It was a full hour in the chair. The good Doc delivered a totally amazing replacement. I am stunned how good it looks. Prefect on all fronts. And he was very particular on the work and extremely detailed. He wanted perfection and delivered. Bed side manner was perfect; he checked in with on occasion but focused on my tooth. Professional still exists! His staff was great as well. I have found a new Dentist - maybe the best one yet!

The new practice of putting the insurance burden on the patient is offensive and abusive. Brings our family’s loyalty to this practice to zero. You pay the fully amount at the time of the visit, they submit the insurance claim. If insurance covers it, insurance sends the patient a check. Supposedly. This practice is reducing their overhead and pushing all the insurance risk to the patient.

The thing that puts Austin City Dental above most other dentists is their close attention to any detail thats important to you. I have discomfort high on my list, and Dr Cook, along with all his assistants keep me from any discomfort, including tomorrow and next week... it never hurts, or they stop and fix it.

An Exceptional Dental Experience! I recently had my six-month check-up and cleaning, and I can't say enough great things about my visit. From the moment I walked in, Michelle, April, and Brittany were incredibly welcoming and personable. They made me feel right at home and took the time to chat, which made the whole experience so much more comfortable and enjoyable. The cleaning itself was outstanding. Jessee was not only friendly and gentle but also incredibly thorough. She did an amazing job, and my teeth have never felt so clean. It's clear that the entire team at Austin City Dental, especially Dr. Cook and Dr. Hernandez, is passionate about what they do and dedicated to providing the best possible care. I left with a brighter smile and a genuine feeling of gratitude for such a positive experience. I highly recommend them to anyone looking for top-notch dental care!