Rockford Dental Care

today, I got all 4 of my wisdom teeth removed. it was my first ever surgery, so I was very nervous. but Rudy and Rafael did an amazing job at making me feel more comfortable, they walked me through everything that would happen and treated me with care. they were concerned about me feeling uncomfortable with the noise next door, but I didnt mind. but the fact that they expressed such concern shows that they truly do care. they gave me plenty of reassurance and I wasn't nearly as scared as I thought I would be because of it. my surgeon was Dr. Appia, and he did an excellent job too at making me feel comfortable. he was very friendly and when I came out the surgery, I felt absolutely fine like nothing happened. even while writing this it is 7 pm, I got my surgery at 10 am and my pain is VERY minimal (on a pain scale, id give a 2/10, and even that feels like overestimating!) I cannot thank them all enough for the wonderful job that they did for being so professional, friendly, and efficient. thanks to them I had a well done surgery and what seems to be a smooth recovery so far. thank you guys so much!

The appointment from checking in to my teeth cleaning procedure was very pleasant. The hygienist and dentist were very informative, professional and pleasant. I do recommend Rockford Dental Care being a continuous patient.

After searching for a new dentist for a while I’ve finally found a place that has met my expectations. The staff is incredibly helpful and friendly. My first cleaning here was one of the best cleanings I’ve ever experienced. The staff is very thorough and they explain everything they’re doing. Dr.Gomez herself is one of the best dentists I’ve had. You can tell she genuinely cares about her patients and wants to provide the best treatment possible. I’m very pleased with my recent visits 🙂

The staff at Rockford Dental was excellent! Everyone was kind and patient. I have a lot of anxiety when it comes to dental visits but I felt comfortable the whole time. I had my 4 children with me and never felt like I was inconveniencing anyone. My dental hygienist, Nita, was sweet, knowledgeable, and gentle. Dr. Shawn was thorough and informative. Martha helped me with billing and setting up appointments for my kids. I never felt rushed with her and she was so nice to my children. Martha was patient and understanding. I will be going back and already have appts for my kids.

Had an appointment scheduled. Even got text confirmations for the appointment. Day before my scheduled appointment they called me to say that they moved my appointment and that I needed to reschedule. Long story short they moved my scheduled appointment without even talking to me. Two stars instead of one because the hygienists and Dr’s are always friendly and good. Just have to get past the front desk because it seems no one up there knows how to do their job or wants to do it. They’ve resorted to having you check in with a person on zoom now. In all reality it’s just another healthcare company that values money over patient care.

I've been coming here since I was a teenager. It was nice, but the recent change in ownership seems to be a downgrade in quality of service. The place looked like a flip house due to renovations. Who knows how long that's going to be going on for... They now use a virtual receptionist. They changed my appointment time from 3:30 to 4 without my consent two days before my appointment. I made it six months ago at that time for a reason. A real receptionist might have given me a call to see if that's ok. They also might have said "You're appointment is actually at 4" when I checked in at 3:30 instead of letting me wait for 40 minutes. I'm finding a new dentist.

Absolutely awful. Would not recommend this place to anyone. Staff was rude. I asked to speak with a manager, I waited 20 minutes and the manager never came so I left. In total I was there an hour and 20 minutes. They were 20 minutes late take me back for my appointment, I waited another 15 minutes before anyone did anything. They spent about 10 minutes with me in total only to tell me that was the "new patient exam" and I would need to schedule a second appointment for my cleaning. I told them absolutely not! I did not wait over an hour not to have my teeth cleaned, they said they could do a cleaning but I would have to wait ANOTHER hour. I said absolutely not. I was never told when I schedule the appointment that I would not get a cleaning at that first visit. I will never return and I would encourage everyone else to go elsewhere as well.