Penn Dental Family Practice at Locust Walk

Pam is not only the best hygienist I have ever had but her skills are evident. She makes me feel at home. She met me with a warm smile, phenomenal bedside manner, and we had a lovely conversation. We laughed, at the dentist office!! My smile is whiter when I left than when I arrived. She is outstanding and certainly will be coming back thanks to Pam.

I’ve seen Dr. Krowicki a few times now and every time he’s been great. Always very friendly and explains everything. He’s gone above and beyond what I’ve experienced with past dentists, even getting me a refund for an appliance that had a minor issue. I can’t recommend him enough!

Dr. Patel and her assitant (I’m so sorry I don’t recall her name) were absolutely amazing with my elderly father. They were both so kind, caring and patient with him, especially the assitant. They made what could have been a stressful experience for my father so pleasant he actually fell asleep in the exam chair!

My orthodontist is likely the finest at this practice. Unfortunately the billing department makes this a three star review. They keep sending paper invoices showing I am in arrears for nothing but indicating I am anywhere from 90-120 past due. I have automatic bill pay set up with them and have met with them in their office twice. I recommend you do not finance your dental work here.

Staff and dentist were geared towards accommodating their practice for kids. They were patient and made my toddler feel at ease. I work in pediatrics and they were on point with their care and approach.

The financial service is WORST I have ever experienced. I have met the lady three times to talk about overcharging. She NEVER listened to what I said, and just keeping her statement, apparently incorrect. She is so stubborn and I don’t want to waste time on her anymore. I will contact Penn Medicine about this.

1st class service, from the front desk registration staff members, the dental assistant Kira, the dentist Dr. Lee, and Josh (superhuman) hygienist, I was completely impressed. No waiting, professional staff members, comprehensive care and treatment plans, and the young lady who helped me schedule cleaning in the same day, were all great and exceeded my expectations. I wish I had remembered the names of the registrars. The ladies even asked me how my visit went. Dental visits are rarely something patients look forward to, but your team made my visit so much less stressful. Thank you!