Smart Dental: Dr. Jeong Lee, DMD
Smart Dental, ubicada en Malden, es una clínica dental que destaca por su atención al paciente y la experiencia profesional del Dr. Jeong Lee. El ambiente es generalmente acogedor, con un trato respetuoso y considerado hacia los pacientes. Sin embargo, algunos aspectos como la comunicación y la organización administrativa podrían mejorar para garantizar una experiencia más fluida y satisfactoria.
La clínica ofrece servicios dentales con calidad técnica, aunque la atención en la recepción y la claridad en las explicaciones médicas pueden variar. A pesar de algunos puntos a mejorar, la dedicación del personal y la experiencia del doctor son aspectos positivos que valoran muchos pacientes.
Características y servicios de Smart Dental: Dr. Jeong Lee, DMD
- Aparcamiento adaptado para sillas de ruedas
- Aseo adaptado para sillas de ruedas
- Aseos
- Aseos unisex
- Se necesita cita
- Se recomienda pedir cita
- Pagos con móvil vía NFC
- Tarjetas de crédito
- Tarjetas de débito
Smart Dental: Dr. Jeong Lee, DMD está en la posición 27 sobre 43 de clínicas dentales en Malden
Comentarios de clientes
Smart Dental: Dr. Jeong Lee, DMD tiene una valoración de 4.3 sobre 5 basada en más de 19 opiniones en Google
Dr. Lee and her staffs are amazing. Seems Dr. Lee is not chasing any financial benefit. They always care about patient situation with all good respect. I recommend some of my friends and they are fully satisfied.
I've been a patient of Dr. Lee for some time now. While she can be thorough and addresses follow-up questions regarding tooth issues and treatment options, her communication leaves much to be desired. During procedures, she doesn't explain what she's doing—leaving me unsure of what's being done to my tooth, especially since I can't ask while my mouth is open. After the procedure, when I seek further clarification on her decisions and treatment options, her explanations tend to be long-winded and lack clarity, often forcing me to search online for answers. This lack of clear, concise communication makes it hard to feel confident about the care I'm receiving—especially when I'm paying for expert advice and service. Additionally, the front desk experience is disappointing; the receptionist lady comes across as unwelcoming and even rude at times. Overall, all these make it difficult for me to recommend this practice.
I don’t usually post public reviews, but I felt compelled to share my experience. The front desk staff, particularly one woman, could benefit from better professionalism and basic courtesy. Every interaction—whether over the phone, by text, or in person—left a bad taste. Also, I had a crown done here, but it ultimately had to be redone elsewhere. When I brought up my concerns, Dr. Lee seemed to deflect responsibility rather than address the issue directly. Over time, I noticed a clear decline in the quality of care—new patients seemed to receive more attention, better communication, and more consideration with scheduling than returning ones. It was disappointing enough that I chose to stop coming and seek care elsewhere. It’s been some time since I left, and I haven’t looked back.
So I just had my last appointment at this dentistry. I've had several unfortunate experiences with the technicians at this establishment. The doctor is fine but both of her technicians honestly need to work on manners. I've had passive aggressive conversations with them both, especially with the woman who usually is at the front desk. I would not tell anyone to not go there but I will be taking my coins somewhere else. Use your own experience to determine if you'd like to give them a chance with the future of your dental care, but I will not.
I highly recommend smart dental !! I was extremely scared of dentist I’m talking about almost passing out. And after I met Dr Lee she made me feel so comfort, she’s extremely gentle I barely felt anything during the treatments and I had a lot to get done and she did an amazing job. and now my teeth looks amazing. Just try it I’m sure you will love her too
Dr.Lee was nice, but unfortunately the administration is terribly unorganized. They insisted that they haven't received the check from my insurance even though they have cashed it almost a month ago. Also they billed my insurance $500+ for oral evaluation, but when I asked them to send results over to another clinic, they sent images with low resolution. I ended up paying out of pockets for new x-rays. All stars are for the doctor who is amiable and professional but the administrations deserve none.
I like it because the doctor and staff are friendly and make me feel at ease, and the doctor is very sincere in his treatment.
Información de Smart Dental: Dr. Jeong Lee, DMD
Dirección
Smart Dental: Dr. Jeong Lee, DMD se encuentra en 452 Pleasant St #110, Malden, MA 02148, Estados Unidos
Teléfono
El teléfono de Smart Dental: Dr. Jeong Lee, DMD es +1 781-322-4914
Página web
La página web de Smart Dental: Dr. Jeong Lee, DMD es: smartdentalma.com
Horario de atención
Lunes: 09:00–12:00
Martes: 08:00–17:00
Miércoles: 08:00–17:00
Jueves: 08:00–17:00
Viernes: 08:00–15:00
Sábado: Cerrado
Domingo: Cerrado