Wilmington Family Dental

Dr. Hallock is an amazing dentist and even better person. I had never seen a dentist before coming to him and didn’t know what to expect. Long story short, I was/am a lousy patient! I don’t like having someone spelunking around in my mouth, I gag easy and am generally a big baby. Dr Hallock has been nothing short of graceful and extremely patient with me. He has went out of his way to make me comfortable and has done some work at a lesser price than he should and some things at no cost. I am needing to purchase a second set of braces (because of a poor decision I made) and even though it had nothing to do with him he offered to give me a discount on that too, just because that is who he is. I have referred several people to him and will happily continue to do so.

The best Dentist office around! Everyone I've interacted with at this office have always been welcoming. They took me in same day and actually worked afterhours when I had a painful toothache. I'm thankful to have a great dentist right around the corner!

Every time I try to like this place, I can’t. They called me to reschedule my appt because they can’t seem to keep employees and they are always short handed. They wanted me to wait 6 months! And they didn’t offer to put me on a waiting list. I stopped going here for a period of time because of this but reluctantly decided to come back as the other dentist I went to stopped taking insurance. Even though Wilmington Family Dental still has me in their system as an active patient, I am again supposed to wait months and now they want me to come in for 2 separate appointments because I haven’t been there in a while. I can’t even get my teeth cleaned without coming to an appointment first. I asked what do they do at this special appointment? I was told- the same things they do at a regular cleaning appointment (minus the actual cleaning). Guess they need to get that money from me that they missed out on over the last 1-2 years. If they are so busy and booking out that far, maybe stop scheduling extra, useless appointments. What a waste of time and money. Side note- the staff is rarely friendly, and I think that tone is set from the top. Do yourself a favor and find somewhere else to get your dental care.

Recently I had emergency service here, I cracked a tooth eating popcorn. The staff were kind and efficient, the dentist took special care to make me comfortable. When i went back to have the permanent cap installed, getting the temporary out was challenging but once out the cap fit perfect. Followup care education could have better i.e. rinsing with warm salt water. Overall I am very satisfied and would consider becoming a regular patient. Wait time was short, facility is clean, staff is polite, office and treatment rooms are modern and well appointed. Prices are comparable although towards the high end.

I went in to see if they were accepting new patients & the receptionist had me sit & wait until she finished putting insurance in on another patient. Really!!! Rude, I won't even bother making appointment there. I sat long enough to read a small chaperone in a book.

Very professional, the staff was there to answer all questions I had. I would definitely recommend this Dental office.

Dr Hallock and his staff do a fantastic job. Both my wife and I started going to Dr Hallock a little over a year ago and we couldn’t be happier that we switched dentists. After my initial treatment for implants, he called me personally for two days to see how I was doing. Great customer service and highly recommend them.