Bright Now! Dental & Orthodontics - Kent, WA

I had been avoiding going to the dentist for several years because of a bad experience at a some dental office near our neighborhood. During that visit, the dentist poked my gums too hard while taking measurements, which caused bleeding and eventually led to an infection. That situation ended up requiring a dental implant, and it really affected my trust in dental care. Even though I knew I needed to go back (especially since my gums would bleed every time I brushed)I was very nervous about visiting another dentist. I was recommended to Bright Now Dental in Kent, and I’m glad I gave it a try. Dr. Kim and her staff have been very helpful and understanding. I want to give special credit to Navreet, the hygienist, who did my gum measurements with great care. Unlike my past experience, I felt no pain at all during the process. She explained that I needed a deep cleaning due to my gum condition, and since I had been experiencing frequent bleeding, I decided to go ahead with the treatment. The deep cleaning took two separate visits because my condition was quite severe, but Navreet did an excellent job. Since then, I’ve been keeping up with regular cleanings every 3–4 months. So far, I’m very satisfied with their service and the professionalism of the staff.

Started coming here recently and got a deep cleaning first and now a filling yesterday. Everyone is so friendly, professional and courteous! They got me in and out quicker than expected but still with great results! Highly recommend!

I had been to the dentist in a while I had two teeth that were really bothering me they got me in real fast they did my cleaning and they took care of those teeth and it was totally painless to be honest with you I was so comfortable when they were working on my teeth somehow I took my shoes off wow they were great

Bright Now Dental has been my dental provider for four years. They are always kind and treat patients warmly. I have never had a bad experience with my dentist or hygienist. They are very patient and always careful when cleaning my teeth. I would recommend them to anyone. Thank for taking care of me for the past 4 years.

Hello, I called to reschedule my mother’s appt for September 16th to September 24th & received no text confirmation. I called on September 24th @9am when they opened to make sure my appt was still set for that day @10am. I called just to find out they had canceled my appt & there was no doctor but NO ONE ever called to let me know. I was very frustrated & the receptionist was just giving attitude back there was a lack of communication from there part. The receptionist tried to put the blame on me for why they did not let me know which is bc I had rescheduled which made no sense. I don’t appreciate the dental office & it was going to be my mother’s first time at this office. Do not recommend.

I don't leave bad reviews lightly, but this place deserves it. Profit is paramount to any business, but the least you can do is lead with care and let the money come after. This place did not and clearly has no qualms letting their greed show. My wife went in for a simple checkup and cleaning. At no point during scheduling or the reminder texts did they specify this was anything else. My wife never received the emails she was meant to regarding the appointment for us to confirm there. Regardless, they chose when she showed up for the appointment to let her know it was only a consultation and the actual cleaning couldn't be scheduled for 4 MONTHS. On top of that, it was their recommendation that she have all 4 wisdom teeth. 2 haven't even erupted. The other 2 are, but with no complications. Their excuse was that "they might develop cavities." Again, 2 aren't even out yet and the other 2 are fine. Clearly she is capable of the hygiene to prevent such a thing as she had no cavities. Moreover, they wanted $1300 AFTER INSURANCE for the procedure and were insistent on her setting up an appointment for a consultation on the matter. She didn't, of course. To top it all off, the dental assistant that took her xrays kept making comments about the sore on the corner of my wife's mouth. Not to intentionally hurt her feelings, but have some common sense. The dentist is an intimidating place for most people, judging them and making comments, even well intentioned ones, hardly seems like the right way to ease their fears. Again, I'll never look down on a business trying to make a profit. We all have bills to pay. But springing things on patients last second and desperately trying to book unnecessary appointments for things they don't need is downright predatory. Maybe I'm so mad because my appointment with another nearby dentist was so pleasant by comparison, but jesus. Cannot recommend staying far away from this place enough.

I had a root canal performed at the Kent location in February 2025 by Dr. Yamada. Initially, I was quite pleased because I was very nervous about the procedure, but he was gentle, reassuring, and made the experience much easier to endure. The procedure seemed to go well, but three months later, I was still experiencing distinct nerve pain in that tooth. I returned in May 2025 to address this, but the encounter was incredibly disappointing. I wasn't believed when I said I was still having nerve pain. I was told it was "impossible" and brushed off with the excuse that I was "probably just experiencing gum irritation" because my crown's height had finally been adjusted a week and a half prior. I was instructed to simply wait another three months, and told that if it still hurt by then, I would need to consult my regular dentist at the Southcenter location for a secondary procedure. Ultimately, my root canal failed, I was brushed off, and the Kent location never saw me again to fix it. Because the pain had not improved, I went back to my dentist at the Southcenter location in August. This became increasingly frustrating when the office staff actually argued with me while trying to set up the appointment. They were rude and insisted I had never had a root canal or crown placed because they showed no history of it in my chart. They finally booked me for a "consultation," and when I saw my dentist, she looked at my chart and laughed about my exchange with the staff, telling me she could clearly see those things on my chart. She went on to explain that sometimes there's just an extra nerve in a tooth that doesn't get noticed, which could explain why I was experiencing pain after a "successful" root canal, but that this type of thing is rare and unlikely. She assured me I didn't have any nerves in that tooth and insisted that it must be something else that's causing that pain, and so she didn't give me the necessary referral to go back to Dr. Yamada to actually fix it. It has now been 14 months since my root canal, and I am still experiencing severe, worsening nerve pain in a tooth that supposedly has "no nerves" left in it. Every time something touches it, even gently, I am immediately hit with severe pain that radiates through my entire jaw. Bright Now Dental as a whole has completely refused to address and resolve this issue or follow up with me to any degree. This is especially infuriating because this ordeal cost me several thousand dollars out of pocket just to leave me in a worse state than I was in before having the root canal done.