Sage Dental of Jacksonville Midtown

Todo El personal execto por la personal llego luego y esta alfrente fue rude y aspera

Kim helped me so much with my insurance, and figured it out for my daughter really fast. My six year old had a great visit with hygienist and the dentist. She had a great experience, and they figured it out our next step with the treatment. I recommend this office to everyone. Great atmosphere, great front desk and staff in the background. They deserve 10 stars.

I’m writing this review because I truly wish someone had been transparent with me from the beginning. When I first came in, I was under the clear impression that this would be about a 2–4 week process. No one ever gave me a direct, realistic timeframe. I scheduled my full extraction believing I’d be back in two weeks to move forward. Instead, the doctor initially wanted to push it 3–4 weeks out, which I had to push back on just to keep it at two. Today, after going in for impressions, still thinking this was roughly a month-long process, I was informed it would take another 10 days for something (not even my dentures), followed by another appointment 15 days later for a second fitting where I’ll finally choose tooth style and color. At no point was it clearly explained that this would realistically take 1–2 months with no teeth. That is life-altering information. I’ve already lost several pounds because I can’t eat properly and have been stuck on liquids and soup. Beyond the physical impact, this has taken a serious hit on my self-esteem. Had I been given an honest, upfront timeline from the beginning, I would have made a different decision. It feels like the priority was getting me committed to the process rather than fully informed. I’m beyond frustrated and disappointed.

Never again. I have been a client after they bought Midtown dental. At my last appointment, I left in a state of panic and terror from a simple procedure. The front desk was the only one who seemed to notice something was wrong and I plainly told her what I was experiencing. She told me to take deep breaths and away I went. Medically, I'm sure they followed protocol. As far as customer service and making sure I was okay? Epic fail. I would not trust them to do anything to me again.

Extremely clean and the staff is friendly and professional. Could not ask for a better team! They are able to access my dental insurance and make the smile changes I need at a price that will be more than reasonable. Can’t wait to go back!

This place is a scam. Please read all the one star reviews of people still trying to get their money back. Do not waste your insurance visit here!!! They will say they will charge your insurance and then bill you for extra money again!! They will 100% say you need a deep cleaning in your gums when you don’t and they will say your insurance will cover a portion of it. Your insurance won’t cover any of it because it’s not necessary and this place is a known scam. Apparently every single one of their clients just automatically has severe gingivitis and their previous dentist had no idea!!! I swear they will tell you that you need a deep gum cleaning.

The entire staff was awesome. The dentist The receptionist Everyone. and the dental assistant that helped me was the best her name Zahra