Smile Design Gainesville

There was a teeth that was deep in the back of my mouth and it actually did not recover well from a root canal. Therefore it needed to be removed. This particular dentist is absolutely amazing! When you're confident in a dentist, you don't worry about the outcome because you know that everything we'll work out fine. What an amazing dentist. Very hard to come by 😊🦷

I’ve been going to Smile Design Dentistry for years and lately it’s improved a lot. The reception staff is much improved. I really look forward to getting my teeth cleaned now by dental hygienist Deronda, who is caring and sensitive. Deronda always does EXCEPTIONAL work.

I always enjoy visiting my dental office. Everyone is friendly and professional. I never have to wait long, always know upfront what the billing will be and what procedure I will be having done before they start, and what procedure I will need on my next visit. An appointment is scheduled right then, never have to call to make an appointment. I receive text messages reminding of upcoming appointments well in advance. They have everything very organized! I love "Smile Design Gainesville"

I've had only 2 appts, and I'm n love with the company already. The staff is very friendly, Professional and attentive to you as soon as you walk thru the door. I look forward to becoming apart of their dental Family 🙏🏾

Would not recommend unless you plan on getting a mouth full of crowns. The last time I went I was told I needed a crown again. They said I had a cavity and a cracked tooth. Never went back. Guess what! My new dentist said I didn't have a cavity or a cracked tooth. I have never had a problem since.

Last time I was there prior to this latest appointment, the cleaning and treatment went well. But this time( Feb 20th, 2026) , the hygienist was pretty rough on my gums. I think she should try to be gentle and also let the numbing agent work for several minutes before cleaning. I told her it hurt, after the procedure because how can I speak when mouth is being poked? Will let her know before next cleaning about being more gentle, not to shove and poke so hard and to let that numbing agent work before proceeding.I had never experienced such pain even after the procedure. The pain came on whenever I had to bite food. I finally had to take a dose of Advil. Thenthe pain gradually subsided and was gone.

Two days ago, I went in for an infected molar extraction (Tooth #18). They handed me a treatment plan for $590 out-of-pocket from me today and billing nearly $2,200 to my insurance, which included a massive upsell for "bone grafting". I asked for the exact billing codes, called my insurance (Solstice), and found out the bone graft is NOT covered. I explicitly asked the dental office to send a pre-authorization to verify this before I agreed to surgery. They agreed to send. Fast forward to this morning. I called ahead to confirm they were willing to do JUST the extraction. The person on the phone looked at my file and guaranteed today's appointment would be just for an extraction and Confirmed this was the actual office (I later found out this was an off-site corporate call center that just says whatever it takes to get you in the door). But once I was at my appointment, the dentist didn't even come into the room. A dental tech came in to deliver an ultimatum: the doctor refuses to pull the tooth without the bone graft. They tried to tell me the graft was mandatory so my other teeth wouldn't "shift" and to prepare for future implants. Both are complete lies: Their own X-rays from my first visit show I have NO TEETH on the left or right of this molar to shift! I clearly told them I am NEVER getting dental implants. Here is the ultimate financial scam: I found out they never actually sent that pre-authorization 2 days ago like they agreed to do Because I already checked the codes and knew the graft wasn't covered, if I had signed their financial agreement today for my $590 portion, the insurance would have denied the rest. Their fine print would have legally stuck me with a surprise bill for the remaining $2,200+! Funny enough, they miraculously did have time to instantly bill my insurance for the exam and X-rays from my first visit to get their fast cash. I walked out and immediately filed a formal grievance with my insurance for a breach of contract. Please don't let this place take advantage of you They smile in your face while they're screwing you over