Tennessee Dental Spa

Overall very positive. Sometimes there is a little wait to start appointments but I would say on average, less than most medical/ dental offices. Once I had to wait about 25 minutes to get in for my cleaning. I told them that I was not going to have time to do the cleaning and would have to re-schedule. They were very understanding. I have found the staff to be caring and professional. I would rather they take their time to make sure that they do a good job than rush through to stay exactly on schedule. Have been a patient there for more than three years, and I have tried a lot of dentists. This one is the best I have found so far. They make going to get dental work much less stressful than it might otherwise be.

At the suggestion of a dentist I was aggressive with getting a filling. I’m not placing blame but for what ever reason the filling was faulty and I fractured my tooth. Two months of trying to get an appointment with them and agonizing pain before they finally addressed my calls. I drove from Old hickory to Clarksville multiple times, and hours of waiting to have the appointments later canceled. I paid hundreds of dollars have spent between commute and waiting - total of ten hours just in the appointments that were ultimately canceled after my waiting. I had a root canal then went back for a crown. 3 times my temporary broke. 4 times my permanent had to be adjusted. And less then a year after my permanent my crown completely broke. I keep calling and get pushed around. They have permanently destroyed my mouth and I am thousands of dollars in debt. I am now forced to have the tooth removed because I have no money and they won’t fix it.

Felt very comfortable with the Dental Center. They explained the procedure gave me an itemized bill before the procedure. No surprises which was a blessing. I had a vibrating chair and a warm blanket for comfort. They really helped with my dental anxiety. I have been to other dentists in the area and they found cavities that did not exist and one in particular charged me for a filling in a tooth that to this day does not have a filling in it. I left a dentist that I had been with over 20 years due to this. I always look at my explanation of benefits and make sure it is on the up and up. Thus far I have not had a problem with this facility. I would highly recommend this business to anyone in need of a good dentist.

Dental cleanings were on par and some of the hygenists seem like wonderful ladies, but the overall feel of the place makes us feel ripped off. Our son was having orthodontic treatment done here until they quoted us an additional $1400.00 to extract his three remaining baby teeth instead of just waiting for them to fall out on their own. I cancelled treatment with them and filled out their paperwork over a month ago, yet we just received a bill for this month's treatment. This is just a brief summary of our negative experience. The rest was just general unpleasantness from some of the staff including the girls at the front desk and Dr Rose. ...and we sat in the waiting room for over an hour past the appointment time on our last visit.

Ms. Verbena in the office is amazing! She answered all my billing questions very confidently and was so friendly! Sarah is so gentle and calming, she by far is the best dental hygienist I've ever had. I've never had a moment of pain or discomfort while she was cleaning my teeth. Dr. Rose is so friendly and professional. Overall fantastic experience. I feel that I am receiving the best dental care possible!!!

The appointments due tend to run a little behind, so I never really count on getting in exactly at my scheduled time... Everyone is very nice. They don't hold you down and force floss you like some dentists I've been to. My first visit was due to an abscess caused by a degraded wisdom tooth... Thanks to them, I finally gave in and agreed to getting all the dental work I'd been putting off for close to 10 years. I had all 4 wisdom teeth pulled, a full periodontal cleaning, and 8 cavities filled in just under 3 hours, all while completely asleep for most of it (I was woken during the fillings to give the anesthesia time to wear off so I could walk). They really know how to educate you about their procedures and the best way to do things to avoid complications. The best part was that I was in no pain the next day and was even out running errands with no swelling. It would be nice if they would work with more insurance companies and discount dental programs to make their practice and option for those of us more financially pressed, but there are a variety of payment plans available through Care Credit which has been very helpful. The only real negative thing in my eyes is that I selected sedation dentistry because of my anxiety with dental appointments, but I can't seem to get gas for those appointments. I will stick with them until I find a place that will do gas though because again, they are really nice 🙂

This was one of the worst experiences of my life. I went in to get upper and lower dentures. this to me was a big deal. After talking me into partials (which i know was my fault for agreeing) they put me to sleep pulled by teeth and I was sent home. I woke up the next morning to put my partials in and cried. they were awful, neither top or bottom fit, and the bottoms looked like i had teeth bulging out of my mouth. They looked awful. Finally I talked them into making me another set. i received my second set, (which still does not look good) and the day before i was suppose to go back and get them adjusted. they call and stated, they no longer take my insurance. I had already paid $160 to have my real teeth left, whitened. They cancelled my appointment. I still have not been back to have them adjusted, and since the wire has fallen out of my top one. This process above has taken 4 years. 4 years and $10, 000 later ($7000 of this was from the insurance company) i still have not gotten my partials adjusted, and they have not paid me back my $160. They told me the company had went bankrupt. I even spoke to a lawyer and filed a claim with the bankruptcy. And last but not least, they told me the set i have is just the first set. (which is not made out of the material the main set will be made of, the first set is only the adjusting set) its not the set I was paying for. Please, if you value your money, time and the quality of your product. DO NOT GO HERE!