Glenwood Dental Care

I wish every type of dental and medical office was like that. I got in at my appointment time and was in a chair in less than 10 minutes. The staff is friendly and efficient. I had the best cleaning ever there.

Dr. Paul Kim and his entire team are absolutely amazing! 🌟 They are incredibly skilled, professional, and genuinely caring. Every visit is comfortable, well-organized, and handled with great attention to detail. Thank you, Dr. Paul Kim, and your wonderful staff for your kindness, professionalism, and outstanding care — you’re truly the best! 🙏💙

I guess some places care about making money, while other places put the health and well being of patients first. Which is what Glenwood Dental does: patients first. My wife called a couple of places regarding a root canal issue and was told either (a) See you on a month, or (b) We do not accept your insurance. Glenwood Dental saw her within 3 hours of her call. That kind of patient care just makes people feel good. ♿️

Glenwood dental care their service is impeccable. My first time having an extraction, I was so nervous however the staff as u enter is genuinely compassionate and conscientious. Ms Jackie the assistant held my hand and kept assuring me that everything would be fine. Thank you Ms Jackie for your patience, incredible professionalism and empathy. I had no idea when the tooth was out, the dentist is incredible, as it was a painless process. Thank you for your exceptional dental care and customer service I will definitely recommend this office.

I have been coming here since childhood and have never received the kind of service I have received recently. I have now made three separate appointments, taking time off from work for each. The first two appointments, I was told there was an issue with my insurance the day before the appointment. The third attempt at an appointment, I made it a point to ask the receptionist if the insurance information was up to date. She initially did not want to check the status and I pretty much had to insist that she do her due diligence to check because i do not want to be informed the day before, that there is an issue. After asking multiple times she checked and told me everything looks ok, only to call me today saying once again that there is an issue. This is super inconvenient and unfortunate because from what i remember the dental hygienist and dentists have always been great. I hope this process is something that they can reassessed and find a more effective way of managing patients. I remember when they would call and remind patients about appointments and now, this. Disappointed.

I’ve been going to this dental office since I was in elementary school with my mom. Now I’m older and the lightskin bug eyed receptionists mean mugs me when I walk in. There’s another newer dark skin receptionist and she’s just as nasty and mean. You greet them and they just stare at you like you have a 6 heads. It’s uncomfortable. Anyway I found a new dentist and will not be coming here anymore. I really liked my dentist and the dental techs here and I hate that I had to part ways. Receptionist sets the tone because that’s the first person you have to interact with. They need to work in the back away from the public because they’re unpleasant.

Today Monday Feb 12th, 2024. I came in to see the dentist because I was having a tooth ache. Last year in October 23 I did a cleaning and the receptionist needed approval from my insurance for further work. I have been calling the dentist in November, December and January. The rude receptionist is telling me that I should be the one calling my insurance for the approval. As I said I am having a tooth ache and needed to be seen. The receptionist and her sister are very rude do not know how to talk to customers. I did let the Dentist know. Plus, I had the approval how long and they failed to communicate that to me even though I kept calling all these months. Kudos to the 2 Dental technicians Jackie and Kamela who was very accommodating, pleasant, funny and professional also to the Dentist who fit me in his busy schedule. I find the ladies at the front desk are rude, unprofessional and do not know how to talk to the clients.