New England Dental Group

The staff at NEDG is very friendly and professional. However, I'm leaving a 4 star review b/c I had to wait an hour for my dental cleaning. When I saw the hygienist, she told me she would take x-rays of my teeth, when I just had my x-rays taken 45 min prior at the beginning of my appointment.

The staff is super friendly! Thank you so much everyone. Especially I am grateful to DR. MARIA❤️.Dr. Maria is very caring towards her patients.She is a highly skilled doctor and explained every step.

Beautiful clinic and the entire staff was lovely and amazing starting from the front desk, dental hygienists and dentist! Excited to be a new patient here. Kathleen, Ahmed and Trish were the best!

The staff is super friendly! I got an appointment very quickly to put back in a crown. Grateful, as I have a girls trip planned this weekend. Thank you to the dentist who was very nice and explained every step!

Used to love this place. but my trusted dentist no longer works here. Last week when I went there for cleaning, the new doctor mentioned I need 3 teeth fillings. I searched and found my trusted doctor again and after visiting him, none of the 3 teeth require a filling... He confirmed with imaging and careful inspection. I believe the new management changed the incentive system for the new dentists to generate "revenue". note that it is at the cost of your health. AVOID this place.

Very bad experience. It started with being told I needed a crown. I then went to another trusted doctor (who used to work at NEDG but was apparently "kicked out") and was told I did not need a crown after all. This clearly shows they were pushing an expensive overtreatment instead of providing the care you actually needed. And we all know there’s no way back once you get a crown. On top of that, I dropped off my insurance ID at the front desk right after paying out of pocket for a routine cleaning. The receptionist was nice but unfortunately careless, and never processed the claim despite promising she would. Only after my third call did they finally seem to be working on it. When I asked if a certain doctor still worked there, her response was: "don’t know where that man is." At this point it’s not cute, it’s unprofessional. It’s also sad they moved the Boylston NEDG team into this dungeon. Both staff and patients want to see sunlights. Hygienists are nice, but I will not be coming back.

I very rarely give 1 star reviews but NEDG Boston has been an absolute nightmare. They made me open a credit line right after my procedure when I was still post-op and not even fully aware, and then somehow managed to screw that up too. I’ve already paid over $600 out of pocket for something they couldn’t even communicate correctly in the first place, and they’re STILL chasing me months later for more money. The whole process feels shady, careless, cold and honestly disrespectful. I wish I had never gone there.