Palo Alto Advanced Dentists

I had been searching for the right dentist for about a year, and choosing Palo Alto Advanced Dental was absolutely worth the wait. Dr. James Ho is highly professional, thorough, and attentive. He took the time to clearly explain the treatment plan for my teeth, and it’s obvious that he genuinely cares about his patients and their long-term dental health. I truly appreciate his thoughtful approach and look forward to continuing my care with him. Jessica was also wonderful to work with. She is kind, empathetic, and extremely knowledgeable in her role. She made me feel comfortable throughout the process and was very thorough in explaining everything. Shane was equally professional, helpful, and welcoming. The entire team made this a very positive experience, and I would highly recommend this office to anyone looking for exceptional dental care.

Dr. Ho has been our family dentist for over 25 years—which says everything about the level of trust and care he provides. Over that time, we’ve watched his Silicon Valley practice consistently stay ahead of the curve, using the latest dental technology and modern techniques. Dr. Ho and his team are professional, courteous, and genuinely attentive. They take the time to explain what’s happening, answer questions, and make every visit as smooth and stress-free as possible—even when the procedure isn’t exactly fun. If you’re looking for a dentist who combines experience, advanced technology, and a caring, well-run office, I can’t recommend Dr. Ho highly enough.

I love this office. Dr. Hamed is very gentle and caring. I love her and all the ladies, Elaine, Jessica, everyone is amazing and so welcoming. I’m very nervous about going to the dentist in general, but Dr. Hamed made it all so easy.

I chose this dentistry because of its decades-long business in Palo Alto. Unfortunately, my experience was anything but disappointment. The worst dental experience ever! I am not sure if the office know their culture or not know at all. The dental assistant called me "princess" right behind me. I was so surprised and turned back to look at her. No apology. She pretend nothing happen. The physical treatment was even worse than her attitude. Her movements were incredibly aggressive. The way she was jamming instruments into my mouth made me feel as though she were trying to thrust a sword down my throat. There was no gentleness; her speed was frantic and her strength was restless. During the suctioning, she was so careless that I ended up swallowing a massive amount of water throughout the operation. The most unsettling part was when the doctor had her prepare my temporary crown. She actually dropped her gloves on my face before working in my mouth with the kind of aggressive energy you’d expect from someone working on a farm, not a medical office. I was genuinely freaked out. After visiting many other dentists, I can say for certain that she does things differently—and not in a good way. This office may have been here for decades, but the lack of care and basic respect I experienced was unacceptable.

Palo Alto Advanced Dentists exhibited genuinely unprofessional and unacceptable behavior when attempting to secure care for my 73-year-old mother. Their administrative chaos resulted in two separate, frustrating, and frankly, appalling instances of care refusal. In the first instance, the office confirmed her appointment over the phone, presumably after checking her insurance. Upon arriving at the office, we were then told that her insurance was inactive. This was patently false, and the underlying issue appeared to be a change in the primary dentist designation. This problem should have been identified and communicated before confirming the appointment or, at the very least, well in advance of the appointment date, not at the moment of our arrival. The second incident was even worse. After confirming the appointment and validating active insurance coverage, they called to cancel one day prior without providing any reason. The insurance was active, and the provider was correctly designated. They simply refused to serve an elderly patient, leaving my mother stranded without an appointment. This series of events demonstrates a profound lack of respect for patients' time and needs, especially for the elderly. We have since switched to a new provider. I cannot recommend Palo Alto Advanced Dentists.

Very satisfied with todays visit. Elaine was such a great help and helped me get an an emergency appointment.she was so generous and kind great patient care. Dr.hamed I couldn’t thank her enough I had a broken tooth and she helped me fixed it. She was so gentle and explained to me the procedure and every step of the way. She took her time to make my tooth look so great. She’s a best dentist I have ever had. I will be coming back again.

The Dentist is professional, acknowledgeable, Efficient, careful, patient, kind and friendly and pleasant. the hygienist is also very careful, gentle and efficient. the whole team worked very smoothly together for me. I am very satisfied with their service and feel very safe to be taken care of by them. The receptionist is also very pleasant and willing to help to meet my need. I would like to recommend anybody to come for dental care. I will keep coming to enjoy the excellent service in this dental office