Monarch Dental & Orthodontics - Lewisville, TX

La persona que me anteriores fueron cordiales a mi persona. Atentos muy profesionales amables. Tengo una duda me parece los costos o los precios de los tratamientos son muy elevado de dinero. Pero tener una repuesta de mi presupuesto más adecuado. Esperemos más comentarios. Gracias

Mal servicio, Me hicieron regresar 2 veces para nada no me realizaron ningun trabajo solo me hisieron volver Y al final la muchacha que se encuentra en recepción se poryo muy mal e indiferente con nosotros No recomendable para nada

Excelentes profesionales y trato amable.

Went in to treat a broken tooth that couldn't be saved, instead of a simple numbing up and extraction, they decided I needed to have oral surgery to remove the broken tooth an two broken crowns and make a partial. They were happy to break down pricing, but, they never said how many teeth were being replaced. I am over 70 years old, I did not ask for extensive dental work, I was there for help with a broken tooth that was causing pain all the way up to my sinus cavity. I had done a Tele Dental visit and had finished one week of antibiotics, I explained that the pain led me to believe that the infection had not completely cleared up, their answer was because you're allergic to penicillin and the antibiotic you took is a strong antibiotic we don't want you to take another round of it we just need you to take Tylenol and schedule to have your oral surgery done. The Tele Dentist had added a refill in case the pain and swelling wasn't gone after the 7 day round, he was an older Dentist. Are there any Dentist left with the guts to do an extraction under a local numbing? And society wonders why people hate the dentist.

Shay was fantastic—friendly, kind, and made me feel very welcomed. Unfortunately, the front desk seemed a bit unorganized. What I was told over the phone didn’t match what the desk workers knew, and another client and I were both told we’d be able to get a cleaning and exam done the same day. Instead, we had to schedule two separate appointments, and when we asked about it, we were met with attitude from the desk staff.

This place is horrible!!! Make an appointment for checkup & cleaning in November (new patient). Left me in the chair for a half hour just to tell me they didn't have a hygienist to clean my teeth. So they make me an appointment for December 30th (earliest they had) at 2:30 p.m. sent me a confirmation text a week prior. I get to the office and they tell me my appointment is for 3 pm. Again, they had a hygienist issue, but didn't bother to call and ask if it was okay, just changed my appointment. Then I'm told well you can make another appointment but the next available date is February. What a joke!! I'll find another dentist thank you.

I went in to see about a tag of skin that’s in my mouth and to get my teeth cleaned. After being x-rayed, I had someone come in who told me I needed to have 7 g because I had old leaking feelings. To me that was just a way to get money. Then they wanted me to have a special cleaning To clear all the tartar off my teeth and gums that was going to cost me $925. I felt that they were trying to gouge me. They refuse to do any kind of cleaning unless it was a special one and I simply don’t have money to throw into that. They also suggested I see their oral Oral surgeon to have a biopsy done on the tack of skin I’ve since found out that they do not have an oral surgeon for the area I live in and would have to drive about 25 miles to see one in their other place but they want to review the picture that was taken before they agreed to do it or not. So I spent two hours up there that was totally wasted and I’ve spent couple hours between my insurance company and them trying to get set up with the oral surgeon I don’t think I’ll be going back to the office